Putting the customer and the broker first has been an ongoing pursuit of Hollard, especially in the fast-paced insurance industry, where quality of service and rapid turnaround times are sought after goals. By investing in the very best of capabilities and solutions, Hollard has come closer to being the country’s favourite short-term insurer. A key strategy of Hollard […]
During the COVID-19 crisis, one area that has seen tremendous growth is Digitisation. The increased use of technology and new forms of working has led to productivity gains not seen in decades and is here to stay. Many organisations know that the behaviour of their staff and customers has changed, but how exactly? Traditional process
Optimise Operational Performance with the Full Power of Your Data Read More »
Organisations continue to face challenges and we have seen a rise in Fraud and Money Laundering costs incurred by financial institutions in 2020 which poses a huge socioeconomic risk to organisations. The number of customers logging complaints against their financial institutions has also increased by 36% in 2020 demonstrating frustration about how banks dealt with
Balancing Fraud Mitigation against the Customer Experience Read More »
There is a lot said about culture, and many culture assessment tools and improvement approaches available. We have experienced how many organisations identify the need and then execute on some form of culture “improvement” intervention, however, most fail or only work for a short period of time. Perhaps the reason why these initiatives fail is
A mere 71 years ago Alan Turing proposed the Turing Test: a simple method of determining whether a machine can demonstrate human intelligence. According to Investopedia.com, ”If a machine can engage in a conversation with a human without being detected as a machine, it has demonstrated human intelligence”, thus passing the Turing Test. How many
At Marshall, we use our skills and knowledge gained through many client engagements to support you in your fight against financial crime. We partner with you to safeguard your operations and people through the deployment of effective Financial Crime Risk Compliance, Policies, Processes, Controls and Systems. Key Differentiators At Marshall, we are solution-agnostic. We provide
Ovations in partnership with Cenit invites you to attend a Webinar to understand how you can REDUCE COMPLIANCE EXPOSURE OF YOUR FILENET P8 PLATFORM. Our partnership with Cenit has played an important role in delivering value to our customers. With CENIT Retention Solution Ovations offers an easy to implement solution leveraging FileNet and Content Navigator,
Retention management in FileNet P8 in the light of the POPI Act Read More »
Privacy Acts like the Protection of Personal Information (POPI) Act, CCPA or GDPR describe how organizations have to deal with personal information of data subjects, e.g. their customers or employees. They grant substantial rights to these data subjects, including the right to erasure (aka “right to be forgotten”). Enterprise Content Management systems like FileNet contain
HOW DO YOU REDUCE COMPLIANCE EXPOSURE OF YOUR FILENET P8 PLATFORM? Read More »
Ovations in partnership with IBM and Doshex presents a Webinar to understand how you can Achieve more together with Sherlock. Our IBM Gold partnership has played an important role in delivering value to our customers. Sherlock enables stakeholders from different geographic locations to interact more comfortably with each other.
Doshex Webinar: Achieve more together with Sherlock Read More »
Ovations in partnership with IBM and Doshex invite you to attend a Webinar to understand how you can Achieve more together with Sherlock Our IBM Gold partnership has played an important role in delivering value to our customers. Sherlock enables stakeholders from different geographic locations to interact more comfortably with each other. Name of the
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