Industrialised Case Management Solution
A proudly South African product designed to manage and organise unstructured information throughout the business process lifecycle
Ovations and OVAFLO can automate any process resulting in efficient value chains and a reduction in overhead costs
Pioneering Case Management since 1999, Ovations has helped transform businesses by streamlining and automating complex processes and integrating a multitude of systems-of-record.
Save time by creating seamless interactions
Proudly South African Case Management System bringing the content and process world together.
Developed by Ovations and implemented across SA, this should be the defacto choice for complex process automation.
Looking for a robust, feature-rich case-framework that was designed for enterprise and that can handle diverse business scenarios?
Complex processes don’t scare us in the slightest. Our out of the box process analytics will put you back in the driving seat, enabling you to make critical business decisions relating to all your people, workload and processes
If you are serious about streamlining your processes and boosting your service levels then come talk to us
- Versatile industrial strength and configurable case management framework
- Utilise your process and content engines
- Deep analytical insights
- Include existing business data
- Single process to cater for multiple classes of work
- Partition work based on value models
- Dynamically change the team structure and team capability
- Unique Service levels for each work class
- Prioritise what work gets attended to next
- Powerful “GETNEXT” button looking across all work items and activities
- Link parent and children processes
- Tracking of workflow activities and user actions at granular level to improve user behaviour
- Management Visibility, real-time barometers allow team leads and supervisors to drill into the problem areas and perform remedial actions