The beginnings of Business Process Management (BPM) can be traced back many years. As far back as the industrial era when work had become quite fragmented following the popularity of Adam Smith and Frederick Taylor’s theories. And certainly, through the development of Henry Ford’s assembly line technique. Way back then the focus was on selling …
Intelligent Process Automation: How did we get here? Read More »
A company whose culture is one of genuine passion and drive: committed to giving clients the very best quality data, it is the most important objective. Their team love what they do and are constantly pushing boundaries to meet your needs. They have a certain attitude, constantly striving to improve the data they deliver, and …
Data is in our DNA – Introducing the Moody’s Partnership with Ovations Read More »
Some of us may or may not know but on the 1st of December each year, it is World Aids Day. It is a day used to educate, inform and spread awareness on the continued fight against HIV/AIDS and to remember those who lost their lives to the virus. South Africa is one of the …
Spread awareness, not ignorance this WORLD AIDS DAY Read More »
Putting the customer and the broker first has been an ongoing pursuit of Hollard, especially in the fast-paced insurance industry, where quality of service and rapid turnaround times are sought after goals. By investing in the very best of capabilities and solutions, Hollard has come closer to being the country’s favourite short-term insurer. A key strategy of Hollard …
In our modern world of data driven decision making, the pressures on data teams (Executive to Developer) are increasing more than ever. Businesses are looking for rapid turnaround insights into their data, that is structured, easy to understand and reliable. Unfortunately, rapid turnaround is usually achieved at the cost of high reliability and accuracy. This …
What does DataOps teach us about Heroism and Hope? Read More »
During the COVID-19 crisis, one area that has seen tremendous growth is Digitisation. The increased use of technology and new forms of working has led to productivity gains not seen in decades and is here to stay. Many organisations know that the behaviour of their staff and customers has changed, but how exactly? Traditional process …
Optimise Operational Performance with the Full Power of Your Data Read More »
Organisations continue to face challenges and we have seen a rise in Fraud and Money Laundering costs incurred by financial institutions in 2020 which poses a huge socioeconomic risk to organisations. The number of customers logging complaints against their financial institutions has also increased by 36% in 2020 demonstrating frustration about how banks dealt with …
Balancing Fraud Mitigation against the Customer Experience Read More »
There is a lot said about culture, and many culture assessment tools and improvement approaches available. We have experienced how many organisations identify the need and then execute on some form of culture “improvement” intervention, however, most fail or only work for a short period of time. Perhaps the reason why these initiatives fail is …
A mere 71 years ago Alan Turing proposed the Turing Test: a simple method of determining whether a machine can demonstrate human intelligence. According to Investopedia.com, ”If a machine can engage in a conversation with a human without being detected as a machine, it has demonstrated human intelligence”, thus passing the Turing Test. How many …
Unimaginable scenes of people carrying fridges, freezers and treadmills on their backs, fires raging and burning down malls, warehouses and businesses made it looked like a scene from a movie (a comment so many people made) however, it was real, and it was happening in our own country, South Africa. Fearing for the safety of …
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